MediaVision is committed to protecting the privacy of our customers. This
privacy policy outlines the types of personal information we may collect, how we
use it, and the steps we take to ensure that it is protected.
Information Collection:
We may collect personal information such as your name, contact information, and
details about your device when you engage us for computer repair and IT
services. This information is essential for us to provide you with personalized
and effective service.
Use of Information:
The information we collect is used exclusively for the purpose of delivering our
services to you, including diagnosing and repairing your device, and
communicating with you about the status of your service. We may also use your
contact information to inform you about updates to our services or special
offers.
Protection of Information:
MediaVision employs stringent security measures to protect your personal
information from unauthorized access, use, or disclosure. We maintain physical,
electronic, and procedural safeguards to secure your information and limit
access to it to those employees who need it to deliver our services to you.
Information Sharing:
MediaVision does not sell, rent, or lease customer information to third parties.
Any information shared with third parties is strictly related to the provision
of our services to you and is shared only with your consent or as required by
law.
Product Sales and Warranties:
For products sold or repaired by MediaVision, we adhere to the manufacturer's
warranty conditions. Additionally, we offer a 30-day return policy in line with
Amazon's return policy for products returned without any damage.
Changes to This Policy:
MediaVision reserves the right to update or change this privacy policy at any
time. Such changes will be posted on our website and effective immediately upon
posting.
Contact Us:
If you have any questions about this privacy policy or our treatment of your
personal information, please contact us. We welcome your feedback and are here
to assist you with any concerns.