Privacy Policy

At MediaVision Computer Repair and IT Services ("MediaVision"), we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

  • Personal Identification: Name, address, phone number, and email address.
  • Device Information: Details about your computer or device requiring service.
  • Service History: Records of services provided, including diagnostics and repairs.

How We Use Your Information

  • Service Provision: To provide and manage our repair and IT services.
  • Communication: To update you on service status, appointments, and follow-ups.
  • Service Improvement: To enhance our services based on your feedback and service history.
  • Legal Compliance: To fulfill legal obligations and prevent fraudulent activities.

Protecting Your Information

  • Access Controls: Only authorized personnel can access your personal information.
  • Data Encryption: We encrypt sensitive data during transmission and storage.
  • Regular Audits: We periodically review our data handling practices.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only to:

  • Complete Services: With your consent, to fulfill a service you requested.
  • Legal Requirements: To comply with laws or respond to lawful requests.
  • Protect Rights and Safety: To safeguard our clients and company.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined or as required by law. When no longer needed, we securely delete or anonymize your data.

Your Rights

You have the right to:

  • Access: View and obtain a copy of your personal information.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Ask for your data to be deleted, subject to legal constraints.
  • Withdraw Consent: Revoke consent to data processing where applicable.

To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

MediaVision Computer Repair & IT Services 800 S Brookhurst St, Suite 2M Anaheim, CA 92804 Phone: 714-888-5959 Email: info@mediavision.com

By using our services, you agree to the terms outlined in this Privacy Policy.